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Fatal error: Class 'KissGeneralHelper' not found

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19 Oct 2015 22:21 #6489

Hi all,

I installed Kiss Advertiser under Joomla (1and1.fr hosting)
The installation seemed to be OK, no error was noticed
When under Joomla administration, I try:
components/kiss classified market/control panl

I get the following error:


Fatal error: Class 'KissGeneralHelper' not found in /homepages/18/d596812269/htdocs/clickandbuilds/Joomla/MyCMS2/administrator/components/com_ksadvertiser/ksadvertiser.php on line 55

I tried to find this file kissgeneralhelper but I couldn't...

Someone have an idea?
Thanks in advance...

Last edit: 19 Oct 2015 22:22 by Lyyuba. Reason: not in the right category but I can't change!

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20 Oct 2015 11:22 #6490

I finally found the solution!

Since my hoster didn't accept heavy files, I had to install kiss advertiser by FTP after having unzip the files on my computor. This made an error.

I managed to increase the upload file size
- in all php.ini of the site (there are a lot) adding this:
upload_max_filesize = 20M;post_max_size = 20M;

- in adding also in htaccess.txt
php_value post_max_size 20M
php_value upload_max_filesize 20M

Then I was able to install Kiss Advertiser in uploading the zip file

It may helps for other users...

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20 Oct 2015 11:58 #6491

Dear Lyyuba,

thank you for the info, we have sent you an email.


Ob ein Glas halb voll oder halb leer ist, ist mir egal. Hauptsache meine Zähne passen rein.
No matter whether a glass is half full or half empty - as long as my teeth fit in.

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