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KISS Problem in Akeeba Backup

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29 Jul 2016 01:03 #6802

When I try to do a backup of my Joomla! site with Akeeba, I get these errors.


Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/videos
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/videos
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/videos
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/thumbnails
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/thumbnails
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/554/thumbnails
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/551/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/551/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/551/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/551/thumbnails
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/551/thumbnails
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/551/thumbnails
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/543/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/543/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/543/uploads
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/543/thumbnails
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/543/thumbnails
Unreadable directory /homepages/42/d264184974/htdocs/joomla/media/ksadvertiser/images/users/543/thumbnails

When I try to list any of these directories, I get a "Permission denied" error. Looking at the directories, none have any read permissions set. When I chmod to add a read permission then try to list the directory, I get

(uiserver):u51243072:~$ ls -la joomla/media/ksadvertiser/images/users/554/thumbnails/
ls: cannot access joomla/media/ksadvertiser/images/users/554/thumbnails/.: Permission denied
ls: cannot access joomla/media/ksadvertiser/images/users/554/thumbnails/..: Permission denied
total 0
d????????? ? ? ? ? ? .
d????????? ? ? ? ? ? ..
(uiserver):u51243072:~$ ls -la joomla/media/ksadvertiser/images/users/554/
total 0
drwxr-xr-x 5 u51243072 ftpusers 50 Jul 15 20:06 .
drwxr-xr-x 11 u51243072 ftpusers 111 Mar 25 09:52 ..
dr--r---wx 2 u51243072 ftpusers 6 Jul 15 20:06 thumbnails
d---r---wx 2 u51243072 ftpusers 6 Jul 15 20:06 uploads
d---r---wx 2 u51243072 ftpusers 6 Jul 15 20:06 videos
(uiserver):u51243072:~$

Is there something wrong here? How do I get a proper site backup that includes the ksadvertiser data?

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31 Jul 2016 18:32 #6803

This sometimes occurs when the directory rights are not correctly set upon creation.

Please try to chmod the /media/ksadvertiser directory to 755. (Maybe you first try to chmod to 777 and after that to 755).
Make sure you chmod it recursively in order to cover all subdirectory rights.


Ob ein Glas halb voll oder halb leer ist, ist mir egal. Hauptsache meine Zähne passen rein.
No matter whether a glass is half full or half empty - as long as my teeth fit in.
Folgende Benutzer bedankten sich: barnmichael

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09 Aug 2016 21:24 #6804

The permissions looked good, but I went ahead and chmod to 777 then to 755. Everything seems to be running smoothly now.

Thanks.

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